Terms and Conditions

Terms and Conditions:

SACS – Shree Aishwarya Catering Services is a licensed food vendor based out of Nanganallur, Chennai hand delivering home made food at nanganallur, adambakkam, madipakkam, velachery

Please find below attached the copies of our license.

Important Points to Note:

  1. Orders are to be placed a day before at appropriate time deadlines
  2. We deliver only to the above said areas and that too we have some restrictions within the said areas.
  3. If you are new customer please speak to us before placing the order.
  4. If due to any exigencies if you want to cancel the order please send us a whatsapp message requesting for cancellation before the preparation time else we may not do so (Cancellation time deadlines: breakfast & lunch – before 6 am in the morning, dinner before 1 pm afternoon)
  5. In case of any emergency to us you will have to bear with us because we have no option but to cancel only. We cannot employ people either to prepare or deliver the food to you and we may not allow take away too. This being the case we refund the money within 24 hours of being received the money at our end. If case you don’t want the money back please do let us we shall compensate the same by the way of delivering food once when we resume
  6. We may not deliver food to you if you are opt for monthly mode if you are a new customer. Monthly mode options are given to customers whom we know personally well or whom our customers know personally well
  7. Payment to be received at our end for orders to be delivered except monthly mode customers
  8. 90% of the times we deliver food at the correct time. On certain occasions we get delayed for reasons which may not be under our control. Those situations we have to bear with us.

Anything else please do speak to us.

Also, there are certain offers we are running for product reviews and product sharing in terms of discounts. We request you to come back to us immediately if the discounts are not reflecting. We would be able to manually adjust the same in your next purchase.

If this is not notified to us immediately we will not be able to do anything.

Regarding the discounts the slabs might be changed in future and monthly account customers can pay us as mentioned in the slab. Please check the discount slab here.

Any issues you can always reach us through whatasapp message: 8098681555

Note: We would not respond to whatsapp calls, whatsapp video calls



SACS | Home Made | Vegetarian Food
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